Sending limits

The two limits

Monthly quota. The volume included with your plan, reset on the first of each month. You can see it on your dashboard, and upgrading your plan raises it. On a paid plan you can continue past the quota by spending prepaid overage credits. On the free plan the quota is a hard cap.

Daily limit. A per-team ceiling on how much you can send in a day, and a hard cap on every plan. Unlike the monthly quota, it is not fixed: a new account or a newly upgraded plan starts with a conservative daily limit, and Anypost raises it automatically as you send consistently to recipients who want your mail. It can also fall if your bounce or complaint rate climbs.

The daily limit is how Anypost protects shared delivery reputation while still letting a sender who has earned trust grow into real volume. It adapts on paid plans; the free plan has a fixed daily limit that does not grow.

Which one applies

Every send is checked against both:

• The daily limit is a hard cap on all plans. A send that would cross it is rejected.
• The monthly quota is a hard cap on the free plan. On paid plans it is the point where your prepaid overage credits start being spent, and it becomes a hard cap again once they run out or if you have not enabled overage.

So on a paid plan with overage credits available, the daily limit is what actually stops a send and the monthly quota only decides when credits start being drawn. Without credits, the monthly quota stops you too. On the free plan, whichever limit you reach first stops you.

Both reset on their own schedule: the daily limit at the start of each day, the monthly quota on the first of each month.

Overage

On a paid plan, overage credits let you keep sending after your monthly quota runs out. Credits are prepaid: you turn on overage and buy a balance up front.

You buy credits in dollar amounts, with a $5 minimum, and they convert to messages at your plan's per-1,000 rate at the time of purchase. On a plan that charges $0.20 per 1,000, a $5 top-up adds 25,000 credits. Credits roll over and do not expire. Each month your included quota is spent first, then your credit balance.

Turn on auto-reload to top up without thinking about it: set a balance to watch and an amount to buy, and Anypost charges your card and adds credits whenever the balance falls below that level. If a charge fails, auto-reload pauses and the team owner is emailed; it resumes once you add credits manually.

When your credits run out, sending past the monthly quota is rejected with 429 until you add more or the quota resets on the first of the month. Your daily limit still applies while you are spending credits, so it bounds how much you can run up in a single day. The free plan has no overage: it stops at the monthly quota.

Manage overage and check your balance in your billing settings.

Growing your daily limit

On a paid plan, the daily limit tracks real sending behavior, so the way to raise it is to be the kind of sender receiving mail servers welcome:

• Send consistently. Steady, predictable volume builds trust faster than sporadic bursts.
• Keep bounce rates low. Mail to addresses that don't exist signals a dirty list. Anypost suppresses hard bounces automatically; don't work around it.
• Keep complaints low. Send only to recipients who asked to hear from you, and honor unsubscribes promptly.
• Authenticate your domains. A verified domain with proper DNS is a prerequisite for building any reputation at all.

When you hit a limit

A send that would exceed your daily limit is rejected with 429 before any message is accepted, on every plan. Exceeding your monthly quota is rejected the same way: on the free plan always, and on a paid plan once your overage credits are gone or if you have not enabled overage. The response names which limit you hit:

{
    "error": "quota_exceeded",
    "scope": "daily",
    "used": 5000,
    "limit": 5000,
    "retry_after_seconds": 41820
}

• scope is monthly or daily, naming the limit you reached. A monthly rejection happens on the free plan, or on a paid plan once your overage credits run out.
• retry_after_seconds (and the Retry-After header) is how long until that limit resets: the next day for daily, the first of next month for monthly.

A 429 rejects the whole request and accepts nothing, so it is safe to retry after the window. If you are sending in batches, a batch that would cross a limit is rejected in full. Split it and send the remainder after the reset, or spread large jobs across the day rather than firing them in one burst.

These volume limits are separate from the per-second request rate limit, which is a different 429 and resets in one second rather than hours. Branch on the scope field: it is present only on the volume rejection above. See Rate limits for the request-rate 429 and the RateLimit-* headers that let you pace against it.

Account review

Separately from these limits, an account can be paused for review if its sending pattern looks harmful to recipients or to shared reputation. A paused account can still sign in and see its dashboard, but new sends are rejected. If your team is paused, the dashboard shows why and how to reach support.

Where to go next

• Suppressions: how bounces and complaints are handled, and why working around them hurts your limit.
• Batch sending: send efficiently without tripping a limit mid-job.
• API conventions: the shared rules for status codes and retries.